Privacy Policy

This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ikai.in. ikai.in, referred to as ‘we’, ‘us’ or ‘our’ throughout this Privacy Policy.

WHAT INFORMATION WE COLLECT AND HOW WE USE IT

We collect information like your name, date of birth, contact information including email address, demographic information such as postcode, preferences and interests and/or other information relevant to customer surveys.

We process personal data for purchases, payments and customer support. We use this personal information we collect to: provide and improve our services, provide you with a personalised experience on our website, contact you about your account, provide you customer service, provide you with personalised advertising and marketing, and detect, prevent, mitigate and investigate fraudulent or illegal activities.

UPDATES TO THIS POLICY

We make changes and update the policy from time to time and post it on this page and wherever applicable. It is advisable that you regularly check to stay informed of the changes and updates to the Privacy Policy.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file, which asks permission to be places on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information you provide whilst visiting other sites and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in questions.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you’re asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at sales@ikai.in

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us at sales@ikai.inas soon as possible. We will promptly correct any information found to be incorrect.

For more information about our privacy policy or any queries please contact us at sales@ikai.inor send us a mail to our registered address below:

RAGINI AHUJA

A-137 DDA Sheds, Okhla Industrial Area Phase II, New Delhi 110020